Implementing MPS: Managed Print Services Process

I and the RNLI would recommend Collate Business Systems as a supplier as they are always fast and efficient. The staff are friendly and ready to help, offering every solution possible.

Collate inspired confidence from the start by listening to our needs here at U-Drive, and using their knowledge to provide excellent advice at a competitive price; that coupled with the smooth transition I have no hesitation in recommending them.

Over the past five months I have been working with Simon on a managed printing solution for our company, Ross Brooke Ltd. Making this change was a big step for our company and throughout the process, from initial discussions, proposal through to contract signing, installation and training we have been impressed by Simon’s knowledge, commitment and overall understanding of our requirements and his ability to come up with solutions.

We are delighted with our new print solution and Bizhub machines from Collate. From the initial needs assessment through to installation and training, Collate has demonstrated a high degree of professionalism and expertise, and we look forward to a continued relationship

Our company has recently switched to Konica Minolta MFDs and we have worked with Mark and Adrian from Collate to replace our existing fleet of Canon devices. The transition to the new fleet of KM machines has been very smooth. Mark and Adrian have gone out of their way to assist in all aspects of the project, are well organised, flexible and very helpful to our end users. We would highly recommend

St John Ambulance are very pleased with the service and help we receive from the office and engineers. They are always very knowledgeable and take time to explain in detail. The engineers are always very friendly and helpful and make the effort to ensure that we receive a fast response to our call-outs, if they can call into the office even after hours to help they do. Exceptional service.

Collate Business Systems have supplied Hearnes Estate Agents since our first day of business back in the 1990’s and still supply all our printing scanning and copying requirements today. They have always supplied both quality products and services to Hearnes and I would strongly recommend them to any company looking for fellow professional’s to deal with.

Being the largest serviced office complex in South Dorset, we must have excellent copying/printing services for our 50+ tenants.  Collate Business Systems has provided that since we started up in 2007.  They have also helped several of our tenant businesses who have progressed to their own separate requirements.

As a specialist volume printer it was important that Dupli-Service not only had heavy duty equipment, capable of printing high volumes at speed, but that they also had excellent print quality and reliability. In an age of throw away technology, this is often hard to find.

The relationship between Kings Bench Chambers and Collate Business Systems dates back to early 2001. Since that date they have provided quality products and service. We require integrity from our suppliers that is beyond reproach, Collate are not found wanting. When we contact them we are not a number in a big system, we are a valued client and made to feel that way, it’s refreshing.

Mortgage Intelligence have worked with the Collate team since March 2000, 14 years and have enjoyed a great working relationship. Collate have always supplied us with quality products - we currently have a number of Konica Minolta Bizhub C224’s and use servicing as is required, via their new remote monitoring system. We are very happy to give Collate our seal of approval. When I call Collate I speak to real people that want to help!

Collate business systems have supplied Aim Aviation for many years with colour/black and white multi-functional hardware, we are especially pleased with the scanning capabilities of the Bizhub equipment; it is without hesitation I recommend this company and staff.

I just wanted to thank you for our new BizHub. Firstly I am really pleased with the machine, we have done a couple of thousand on it already with no hiccups, very straightforward to use and the quality is excellent even on the heavier card stock.

I would like to pass on our thanks for Collate delivering an excellent customer service to us today. I reported a fault at 11.47am today and by 13.45, Mark had attended site and our machine had been repaired. Please pass on our thanks to all staff concerned.

Since Collate have installed their Remote Managed Service we no longer have to think about ordering toners, supplying meter readings or reporting any service issues leaving us free to concentrate on our own work.

We have worked with Collate for many years as suppliers of our large output copying devices. In addition to our maintenance and support requirements, they recently installed a remote print service capability which allows them to manage our output devices online. The Collate team have always provided a professional supply, support and service capability and I have no hesitation in recommending them to other potential customers.