Implementing MPS: Managed Print Services Process
Every client is unique, so to begin the process we need to complete a full and totally free audit to uncover your needs, requirements and existing printing environment. This enables us to come up with a streamlined and cost effective solution.
Our objective will be to analyse all business-relevant document flows in order to increase productivity.
With that said, there is a typical process that we go through with all our clients. To give you an idea of how implementing a Managed Print Services solution might look for you, we’ve listed the standard process below.
The process is a collaborative one, designed to have minimum impact on your staff.
FREE Print Audit
Week 1: Establish a base line
- Agree the project scope role out for week 1 – Cost: £0 FREE
- Discuss the timescale
- Discover the current state
- Install printer discovery software to begin analysis of fleet
Week 2: Map Devices
- Site visits
- Collate’s staff will visit your site and, using floor plans provided, will plot your print/copy devices. This is an essential part of the process for producing the future designs
- Initial discussions on a ‘print policy’ will begin
Week 3: Present draft proposals & discuss
- Exploring the options
- Using the collected data we will present you with a number of cost effective solutions compared with your ‘current state’
- With input from you we will agree the print policy and the preferred future state
Week 4: Future state recommendation
- Agree the way forward
- Using all the information gathered, and our 20+ years experience in the industry, we will provide you with a proposal showing you where you currently are, your future state, the savings and detail into how they are achieved
RNLICaroline Slater, Networks and Telecoms Poole, Dorset.
U-DriveRichard Sutton, General Manager Portsmouth, Hampshire.
Over the past five months, I have been working with Simon on a managed printing solution for our company, Ross Brooke Ltd. Making this change was a big step for our company and throughout the process, from initial discussions, proposal through to contract signing, installation and training we have been impressed by Simon’s knowledge, commitment and overall understanding of our requirements and his ability to come up with solutions.
...Ross BrookeJill Glasgow, HR/Office Support Manager Newbury, Berkshire
I am very sorry that it has taken me a while to reposed to your e mail but I am very happy to provide a testimonial in this instance.
You will recall that I was very suspicious when you first phoned our offices and explained your proposition. I agreed to meet with you and found you very honest and personable. You also went to great lengths to demonstrate to me how the service that you offer would be of benefit to my business and I a...St James Place Wealth ManagementMalcolm Edwards FPFS, Chartered Financial Planner
RollalongMichael Bretton, IT Manager Wimborne, Dorset
Our company has recently switched to Konica Minolta MFDs and we have worked with Mark and Adrian from Collate to replace our existing fleet of Canon devices. The transition to the new fleet of KM machines has been very smooth. Mark and Adrian have gone out of their way to assist in all aspects of the project, are well organised, flexible and very helpful to our end users. We would highly recommendCarlisle Fluid TechnologiesDan Banning, IT Bournemouth, Dorset.
St John Ambulance are very pleased with the service and help we receive from the office and engineers. They are always very knowledgeable and take time to explain in detail. The engineers are always very friendly and helpful and make the effort to ensure that we receive a fast response to our call-outs, if they can call into the office even after hours to help they do. Exceptional service.St John AmbulanceElaine Leighton, Sales and Marketing Manager Dorchester, Dorset.
Last year we conducted a rigorous review of our office equipment suppliers; we are now delighted to confirm that Collate Business Systems Ltd supply the whole group! Which includes “Olds Motor Group”, “The Wasabi Company”, “The Watercress Company” and “Highwood”. From the very start Collate were professional but friendly; we really felt we were being listened to and we liked that. It is our pleasure to recommend this company and its staff ...The Watercress CompanyAndrea Guppy, Senior Administrator Basingstoke, Hampshire.
It was important for the school to source a partner that had the ability and knowledge to provide the discovery/recommendation and solution the school required but most importantly, post installation Collate were there with extensive training and support for our staff. The solution from Collate offered powerful reporting tools allowing department heads to interrogate the printing done on each account, take action and limit certain users if ...Budmouth CollegeDavid Bone, Director of HR and Finance Weymouth, Dorset
Collate Business Systems have supplied Hearnes Estate Agents since our first day of business back in the 1990’s and still supply all our printing scanning and copying requirements today. They have always supplied both quality products and services to Hearnes and I would strongly recommend them to any company looking for fellow professional’s to deal with.Hearnes Estate AgentsSally Gravener, Managing Director Bournemouth, Dorset.
Being the largest serviced office complex in South Dorset, we must have excellent copying/printing services for our 50+ tenants. Collate Business Systems has provided that since we started up in 2007. They have also helped several of our tenant businesses who have progressed to their own separate requirements.Lynch Lane Offices LimitedCharlotte Buckle, Director Weymouth, Dorset.
Marden Edwards have a strong and productive relationship with Collate who have supplied us constantly for the past decade or more. We require flexibility around support and that area has been tailored to our needs. Collate are a professional company who seem to instinctively know our pain points and are there on hand to assist. I would say that a key benefit to us as a company is that Collate sales and support operations are seamless and th...Marden Edwards LtdPierre Daniel, Purchasing Manager Wimborne, Dorset.
As a specialist volume printer it was important that Dupli-Service not only had heavy duty equipment, capable of printing high volumes at speed, but that they also had excellent print quality and reliability. In an age of throw away technology, this is often hard to find.
After much research we chose Collate Business Systems Ltd as our supplier early in 2008 and secured both a colour and a mono production machine. As they were Konic...Dupli-ServiceRichard Ferns, Business Owner Poole, Dorset.
The relationship between Kings Bench Chambers and Collate Business Systems dates back to early 2001. Since that date they have provided quality products and service. We require integrity from our suppliers that is beyond reproach, Collate are not found wanting. When we contact them we are not a number in a big system, we are a valued client and made to feel that way, it’s refreshing.Kings Bench ChambersAlan Conner, Senior Clerk Christchurch, Dorset.
Mortgage Intelligence have worked with the Collate team since March 2000, 14 years and have enjoyed a great working relationship. Collate have always supplied us with quality products - we currently have a number of Konica Minolta Bizhub C224’s and use servicing as is required, via their new remote monitoring system. We are very happy to give Collate our seal of approval. When I call Collate I speak to real people that want to help!Mortgage IntelligenceRichard Morgan, Project Manager Bournemouth, Dorset.
Aim AviationDavid Ward, Finance Director Christchurch, Dorset.
I just wanted to thank you for our new BizHub. Firstly I am really pleased with the machine, we have done a couple of thousand on it already with no hiccups, very straightforward to use and the quality is excellent even on the heavier card stock.
The team at Collate couldn't have been more helpful and they had us up and running in no time. Excellent service - and a free ipad to boot! Do pass on my thanks. Every dealing we have had ...PP PrintingRichard Oswald Christchurch, Dorset.
SchlumbergerChristine Herring, Facilities Supervisor Southampton, Hampshire
Mark Pincott MPA AssociatesMark Pincott Bournemouth, Dorset.
We have worked with Collate for many years as suppliers of our large output copying devices. In addition to our maintenance and support requirements, they recently installed a remote print service capability which allows them to manage our output devices online. The Collate team have always provided a professional supply, support and service capability and I have no hesitation in recommending them to other potential customers.Parkegate Engineering LtdNeil Winkley, Managing Director Poole, Dorset.