Our Service Commitment
Quality of service for the machine is of paramount importance and is something that drives the success of our company. With over 27 years experience we lead the way on service.
Our Remote Managed Print Services (RMPS) pro-actively manages all your output devices, freeing you to focus on your core business.
With a dedicated Remote Care team, we can monitor your printing and copying devices live on a real-time basis, resolving potential faults before they occur and dispatching engineers before you even place a call to request one.
FREE Print Audit
What to expect from Collate:
- Hot line user support
- MPS (remotely monitored, managed and proactive servicing)
- Toner and consumables (remotely managed, no ordering required)
- 4 hour call-out
- Labour, parts & travel cost
- Priority over non-contracted customers
- Unlimited call-out response
- Unpredictable repair costs eliminated
- Lifetime support for machine cycle, replacement if equipment fails
No minimum billing – only pay for the amount of copies/prints you do per month.
Testimonials
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RNLICaroline Slater, Networks and Telecoms Poole, Dorset.
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U-DriveRichard Sutton, General Manager Portsmouth, Hampshire.
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Ross BrookeJill Glasgow, HR/Office Support Manager Newbury, Berkshire
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St James Place Wealth ManagementMalcolm Edwards FPFS, Chartered Financial Planner
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RollalongMichael Bretton, IT Manager Wimborne, Dorset
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Carlisle Fluid TechnologiesDan Banning, IT Bournemouth, Dorset.
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St John AmbulanceElaine Leighton, Sales and Marketing Manager Dorchester, Dorset.
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The Watercress CompanyAndrea Guppy, Senior Administrator Basingstoke, Hampshire.
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Budmouth CollegeDavid Bone, Director of HR and Finance Weymouth, Dorset
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Hearnes Estate AgentsSally Gravener, Managing Director Bournemouth, Dorset.
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Lynch Lane Offices LimitedCharlotte Buckle, Director Weymouth, Dorset.
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Marden Edwards LtdPierre Daniel, Purchasing Manager Wimborne, Dorset.
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Dupli-ServiceRichard Ferns, Business Owner Poole, Dorset.
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Kings Bench ChambersAlan Conner, Senior Clerk Christchurch, Dorset.
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Mortgage IntelligenceRichard Morgan, Project Manager Bournemouth, Dorset.
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Aim AviationDavid Ward, Finance Director Christchurch, Dorset.
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PP PrintingRichard Oswald Christchurch, Dorset.
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SchlumbergerChristine Herring, Facilities Supervisor Southampton, Hampshire
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Mark Pincott MPA AssociatesMark Pincott Bournemouth, Dorset.
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Parkegate Engineering LtdNeil Winkley, Managing Director Poole, Dorset.
Connect with Collate
Document Solutions Made Simple
Call: 0800 954 8113
Email us: info@collate.co.uk or click here for other ways to contact us