Testimonials

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ECM

I and the RNLI would recommend Collate Business Systems as a supplier as they are always fast and efficient. The staff are friendly and ready to help, offering every solution possible.

RNLI

Caroline Slater, Networks and Telecoms, Poole, Dorset.
After lengthy careful consideration, we at Austinhawk estate agents decided to sign up with Collate for a Konica Minolta C250i. While we were not initially in a rush for delivery and installation our situation changed becoming urgent as we had no print facility. Collate responded by installing at our office within 24hours which was completed smoothly and professionally by Collate engineers. We now look forward with confidence that the Collate team will go above and beyond to look after us.

Austinhawk Estate Agents

Barry Austin, Director, Austinhawk Estate Agents, Andover, Hampshire
Collate have supplied and maintained the Macmillan Caring Locally photocopiers for years. The reason we use Collate is that they consistently provide a fast, professional and responsive service at a competitive price. They are genuinely a pleasure to work with – the whole team are so friendly and always willing to help. We would definitely recommend Collate.

Macmillan Caring Locally

Neal Williams, Trust Secretary, Christchurch, Dorset.
Collate inspired confidence from the start by listening to our needs here at U-Drive, and using their knowledge to provide excellent advice at a competitive price; that coupled with the smooth transition I have no hesitation in recommending them.

U-Drive

Richard Sutton, General Manager, Portsmouth, Hampshire.
Thank you Collate! Bournemouth Foodbank's printer was so old and we were beginning to have issues with even printing out the vouchers to send to our referral agencies, enabling them to give local clients in crisis the form they need to receive a 3 day food parcel. As a small charity with not much money, we were looking around for the best deal possible. Collate came back to us with the best deal, however we couldn't commit to the full terms of the contract and we sadly thought that that was the end of it. However Collate were incredible, they have bent over backwards to support us. They found a way of letting us have a printer that we can use. They came and installed it, took our old printer away, made sure our laptops were all connected. They have been incredibly friendly and professional. We can’t tell you how much this means to us.

Bournemouth Foodbank

Deborah Bramley, Bournemouth Foodbank Project Director, Bournemouth, Dorset
Over the past five months, I have been working with Simon on a managed printing solution for our company, Ross Brooke Ltd. Making this change was a big step for our company and throughout the process, from initial discussions, proposal through to contract signing, installation and training we have been impressed by Simon’s knowledge, commitment and overall understanding of our requirements and his ability to come up with solutions.

It was a lengthy process for us where we made many changes from the original brief and throughout Simon was patient and at no point did we ever feel pressure to move anything more quickly. Simon always showed great respect for our timelines and decision-making process and has been an absolute pleasure to work with.

Since the installation of our machines, the aftercare shown has been exemplary and I am always confident that whatever arises or whatever questions we may ask, they will always be answered effectively and in a timely manner.

I would have no hesitation in recommending both Simon and Collate and would be happy to speak with any potential clients to give a verbal reference.

Ross Brooke

Jill Glasgow, HR/Office Support Manager, Newbury, Berkshire
Liaison with Collate has been through Simon Kapuscinski. From the onset of obtaining a quotation for a leased photocopier through to installation, Simon has been very professional and explained every step in a clear concise manner. Date given for installation was kept and undertaken in a professional manner with no disruption to our Company. The photocopier chosen works excellently and has made a great difference to our administration workload. We would highly recommend Collate to other clients.

Special Auction Services

Laura Inglut, Administration & Accounts, Newbury, Berkshire
I am very sorry that it has taken me a while to reposed to your e mail but I am very happy to provide a testimonial in this instance.

You will recall that I was very suspicious when you first phoned our offices and explained your proposition. I agreed to meet with you and found you very honest and personable. You also went to great lengths to demonstrate to me how the service that you offer would be of benefit to my business and I am very pleased to say that everything you promised, has come to fruition.

The piece of equipment that you have provided is far superior to anything we have used before and produces prints, copies and scanned documents to a very high quality. Secondly, the cost of our printing including the cost of ink has fallen substantially and this was the main attraction when we spoke. Finally, the after sales service that is provided by your company is excellent. We have made several calls to your offices over the last two years and we have always received a timely and professional service that has either answered our questions or got us back up and running when there have been technical issues. All in all, a great service and I would have no hesitation in recommending you and your company to other SJP Partnerships.

St James Place Wealth Management

Malcolm Edwards FPFS, Chartered Financial Planner,
As a dynamic and technology led company we have to have the best in-house technology in place. Working with Collate has allowed us to maintain this high standard, implement time savings and cost efficiencies, and ultimately save money in the process

iMAG

Charli Harding, Co-founder & Director, Poole, Dorset
Thank you so much for our new printer and all your help setting it up. It is going to help us so much with all our projects. From Ali and all the team at Pancreatic Cancer Action.

Pancreatic Cancer Action

Ali Stunt, Founder & Chief Executive, Oakhanger, Hampshire
We are delighted with our new print solution and Bizhub machines from Collate. From the initial needs assessment through to installation and training, Collate has demonstrated a high degree of professionalism and expertise, and we look forward to a continued relationship

Rollalong

Michael Bretton, IT Manager, Wimborne, Dorset
Our company has recently switched to Konica Minolta MFDs and we have worked with Mark and Adrian from Collate to replace our existing fleet of Canon devices. The transition to the new fleet of KM machines has been very smooth. Mark and Adrian have gone out of their way to assist in all aspects of the project, are well organised, flexible and very helpful to our end users. We would highly recommend

Carlisle Fluid Technologies

Dan Banning, IT, Bournemouth, Dorset.
Very professional and competitive on price. Paula is always able to help out and look for the best deals and comes back with suitable recommendations when the item we requested is not available. We will continue to recommend Collate Business Systems to others.

Bomb Cosmetics

Charlotte Chambers, Bournemouth, Dorset.
St John Ambulance are very pleased with the service and help we receive from the office and engineers. They are always very knowledgeable and take time to explain in detail. The engineers are always very friendly and helpful and make the effort to ensure that we receive a fast response to our call-outs, if they can call into the office even after hours to help they do. Exceptional service.

St John Ambulance

Elaine Leighton, Sales and Marketing Manager, Dorchester, Dorset.
Last year we conducted a rigorous review of our office equipment suppliers; we are now delighted to confirm that Collate Business Systems Ltd supply the whole group! Which includes “Olds Motor Group”, “The Wasabi Company”, “The Watercress Company” and “Highwood”. From the very start Collate were professional but friendly; we really felt we were being listened to and we liked that. It is our pleasure to recommend this company and its staff without hesitation.

The Watercress Company

Andrea Guppy, Senior Administrator, Basingstoke, Hampshire.
We did a lot of shopping around for a printer which would best suit our business needs. When we spoke to Mark at Collate he ran through all of our options and costs, then provided a printer which exceeds our expectations and saves us money every month! All of that with friendly and helpful staff, we know we have made the right choice. We look forward to a long future together.

Platform One Limited

Jeremy Sims, Operations Manager, Wimborne, Dorset.
Collate’s installation of our new Konica Minolta Bizhub C284e was amazingly painless and we are delighted with the performance of not only the copier but also the Collate team who have been easy to contact and quick to respond to any issues. Wonderful to be dealing with real people again!

Admiral Marine Ltd

Jane Dodd, Business & Financial Manager, Salisbury, Wiltshire.
Collate Business Systems work closely with The IT Department on key accounts where a full range of business office services are required. Because most printing services now touch the LAN and often the server, The IT Department would rather partner with a company who understand these technologies. Collate understand IT as well as their own equipment so are able to help trouble shoot issues quickly and with no bother to the customer. Collate’s fully managed service reflects the way we deliver to our customers and allows the IT department to offer a full suite of office services. Because of the synergy between our 2 companies, we’re able to deliver a seamless, high value service to our customers. Collate is a credit to our range of technology partners. We look forward to lots more business with the Collate team in 2015 and beyond!

The IT Department

Matthew Newnham, Strategic Development Manager, Bournemouth, Dorset.
Collate Business Systems has provided Chapman+Co with printers/photocopies for over 10 years now. We have always been very happy with the service they have provided. Their response is always rapid, helpful and completely customer focused. Their costs are also very competitive. We would definitely recommend Collate to anyone.

Chapman+Co

Vicky Dalton, Practice Manager, Winchester, Hampshire.
It was important for the school to source a partner that had the ability and knowledge to provide the discovery/recommendation and solution the school required but most importantly, post installation Collate were there with extensive training and support for our staff. The solution from Collate offered powerful reporting tools allowing department heads to interrogate the printing done on each account, take action and limit certain users if desired – a school necessity.

Budmouth College

David Bone, Director of HR and Finance, Weymouth, Dorset
Barrell Tree Consultancy have been sourcing multi-function office machines from Collate Business Systems for almost ten years. During that time, they have consistently delivered an excellent service with rapid response times. We have found them to be friendly, helpful and focused on solving any problems that do occur with minimal fuss or inconvenience. For those reasons, we would not hesitate to recommend them to other businesses in the Hampshire / Dorset area.

Barrell Tree Consultancy

Rosalind Barrell, Company Secretary, Fordingbridge, Hampshire.
United World School of English has used Collate for a number of years. They are friendly, professional and efficient, always happy to help no matter how trivial the problem. We would thoroughly recommend them to any company that is considering using their services.

United World School of English

Yvette, Director of Studies, Bournemouth, Dorset.
Collate Business Systems have supplied Hearnes Estate Agents since our first day of business back in the 1990’s and still supply all our printing scanning and copying requirements today. They have always supplied both quality products and services to Hearnes and I would strongly recommend them to any company looking for fellow professional’s to deal with.

Hearnes Estate Agents

Sally Gravener, Managing Director, Bournemouth, Dorset.
Collate Business Systems have supplied Abacus Repro for many years now, they have made efforts to understand our business-constantly monitoring what we do and ensuring we have the correct technology. Their business ethics and attention to customer service is refreshing in this day and age. They are straight forward open and honest. I trust them, I have and will recommend them to any business looking for a partner. They are more than just a supplier.

Abacus Repro Limited

Kevin Smith, Salisbury, Wiltshire.
Frost & Company have been using Collate Business Systems for our photocopy and printing needs for close to 20 years and throughout that time have been totally happy with the service we have received. Their response is always rapid and nothing is ever too much trouble. They keep us up to date with the equipment we need but have never been pushy salesmen and it is always a pleasure to deal with them. I have recommended Collate Business Systems to my own clients on numerous occasions and will continue to do so.

Frost & Company

Stephen Frost, Wimborne, Dorset.
Being the largest serviced office complex in South Dorset, we must have excellent copying/printing services for our 50+ tenants. Collate Business Systems has provided that since we started up in 2007. They have also helped several of our tenant businesses who have progressed to their own separate requirements.

Lynch Lane Offices Limited

Charlotte Buckle, Director, Weymouth, Dorset.
We have dealt with Collate Business Systems for all our copying systems since the 1990’s, because they represent service and price = great value for money.

Comms UK Limited

Geoff Timms, Managing Director, Wimborne, Dorset.
As a company we have been utilising Paula’s professional expertise in printers and consumables for many years. Whether it’s a toner cartridge for an old workhorse or advice on what new printer to purchase Paula is the person to contact. We wouldn’t use anyone else.

Northampton Diesel

Claire Payne, Northampton
I have dealt with Collate Business Systems for a variety of print consumables and machines for many years. They offer great advice on everything from a large format printer to a budget inkjet fax machine, and I have bought many machines from them over the years, at VCP Services. They always recommend the right equipment for the purpose and dealing with them is always a pleasure. As I work around a variety of sites it’s helpful to be able to have the goods shipped to the site directly and on specific dates. The service provided by Collate is bespoke, flexible and completely customer focused. And if I can’t find something I need, they always go the extra mile to find it for me.

VCP Services LTD

Vince Clamp, Director, Pennington, Hampshire.
Marden Edwards have a strong and productive relationship with Collate who have supplied us constantly for the past decade or more. We require flexibility around support and that area has been tailored to our needs. Collate are a professional company who seem to instinctively know our pain points and are there on hand to assist. I would say that a key benefit to us as a company is that Collate sales and support operations are seamless and their systems run smoothly. I am happy to recommend Collate Business System Ltd.

Marden Edwards Ltd

Pierre Daniel, Purchasing Manager, Wimborne, Dorset.
As a specialist volume printer it was important that Dupli-Service not only had heavy duty equipment, capable of printing high volumes at speed, but that they also had excellent print quality and reliability. In an age of throw away technology, this is often hard to find.

After much research we chose Collate Business Systems Ltd as our supplier early in 2008 and secured both a colour and a mono production machine. As they were Konica Minolta Authorised dealers, they carried the Minolta seal of approval which gave us confidence they knew all about the machines they offered.

Dupli-Service have not been disappointed in the equipment or the excellent service Collate provide. The service desk manager and the team are bright, helpful and always come back to you and keep you informed. The accounts department are efficient and helpful when you have any queries, and the engineers are knowledgeable, polite, and friendly and resolve any issues quickly - it’s apparent they know exactly what they are doing. We are always treated like we matter and nothing is ever too much trouble if we have a problem.

So after 5 years when it came to upgrading our machines we thought things couldn’t get any better. But upon receiving our new machines they came fitted with this magic software, no more reporting meter readings or watching toner levels. It’s all monitored by them and sent in plenty of time.

I can’t recommend Collate highly enough, they really do put their customers first and service is of the utmost importance to the whole team there.

Dupli-Service

Richard Ferns, Business Owner, Poole, Dorset.
Craftwood Banqueting Seating Specialists have always dealt with Collate. We find them flexible, always ready to help and nothing is too much trouble. A few years ago we had a temporary office for six months and required a short term rental. Collate provided equipment tailored to the purpose with no contracts. The whole thing was hassle free, just straight forward common sense. I am happy to recommend Collate Business Systems Ltd as they are a trusted valued supplier of ours.

Craftwood Banqueting Seating Specialists

Mandy Lofthouse, Finance Director, Hurn, Christchurch, Dorset.
The relationship between Kings Bench Chambers and Collate Business Systems dates back to early 2001. Since that date they have provided quality products and service. We require integrity from our suppliers that is beyond reproach, Collate are not found wanting. When we contact them we are not a number in a big system, we are a valued client and made to feel that way, it’s refreshing.

Kings Bench Chambers

Alan Conner, Senior Clerk, Christchurch, Dorset.
Mortgage Intelligence have worked with the Collate team since March 2000, 14 years and have enjoyed a great working relationship. Collate have always supplied us with quality products - we currently have a number of Konica Minolta Bizhub C224’s and use servicing as is required, via their new remote monitoring system. We are very happy to give Collate our seal of approval. When I call Collate I speak to real people that want to help!

Mortgage Intelligence

Richard Morgan, Project Manager, Bournemouth, Dorset.
Collate have provided all that I could ask. A professional attitude yet not detached. I know that Collate really care and have revealed this with their approch to after sales service. Collate have shown themselves willing to tackle issues in an innovative and collobrative manner to benefit the school.

Parkstone Grammar School

Gavin Glegg, Administrator, Poole, Dorset.
We are so pleased with our new printer, this is the first time we have stepped away from our small everyday printers to our new Collate machine, I now wondered why we didn’t do this sooner!!! The information and service we have received has been fantastic. I would definitely recommend Collate to anyone, all the staff have been extremely helpful. Highly recommended!

Rowe Financial & Insurance Services Ltd

Becky Rowe, Director, Salisbury, Wiltshire.
Collate business systems have supplied Aim Aviation for many years with colour/black and white multi-functional hardware, we are especially pleased with the scanning capabilities of the Bizhub equipment; it is without hesitation I recommend this company and staff.

Aim Aviation

David Ward, Finance Director, Christchurch, Dorset.
I just wanted to thank you for our new BizHub. Firstly I am really pleased with the machine, we have done a couple of thousand on it already with no hiccups, very straightforward to use and the quality is excellent even on the heavier card stock.

The team at Collate couldn't have been more helpful and they had us up and running in no time. Excellent service - and a free ipad to boot! Do pass on my thanks. Every dealing we have had with Collate so far has been professional and efficiently dealt with by all involved. You have all gone out of your way to be helpful.

PP Printing

Richard Oswald, Christchurch, Dorset.
I would like to pass on our thanks for Collate delivering an excellent customer service to us today. I reported a fault at 11.47am today and by 13.45, Mark had attended site and our machine had been repaired. Please pass on our thanks to all staff concerned.

Schlumberger

Christine Herring, Facilities Supervisor, Southampton, Hampshire
Since Collate have installed their Remote Managed Service we no longer have to think about ordering toners, supplying meter readings or reporting any service issues leaving us free to concentrate on our own work.

Mark Pincott MPA Associates

Mark Pincott, Bournemouth, Dorset.

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