Our Service Commitment

Quality of service for the machine is of paramount importance and is something that drives the success of our company. With over 27 years experience we lead the way on service.

Our Remote Managed Print Services (RMPS) pro-actively manages all your output devices, freeing you to focus on your core business.

With a dedicated Remote Care team, we can monitor your printing and copying devices live on a real-time basis, resolving potential faults before they occur and dispatching engineers before you even place a call to request one.

Free print audit

    What to expect from Collate:

    • Hot line user support
    • MPS (remotely monitored, managed and proactive servicing)
    • Toner and consumables (remotely managed, no ordering required)
    • 4 hour call-out
    • Labour, parts & travel cost
    • Priority over non-contracted customers
    • Unlimited call-out response
    • Unpredictable repair costs eliminated
    • Lifetime support for machine cycle, replacement if equipment fails

    No minimum billing – only pay for the amount of copies/prints you do per month.